Refund Policy for Mirahair Braiding

Effective Date: May 11, 2024

1. Introduction At Mirahair Braiding, we strive to provide excellent service and satisfaction to all our clients. This Refund Policy outlines how refunds are handled in the event that you are not satisfied with our services or need to cancel an appointment.

2. Appointment Cancellations You can cancel your appointment without any penalty up to 24 hours before the scheduled time. Cancellations made less than 24 hours before the appointment time will result in a holding fee of 20% of the service cost, which will be deducted from any subsequent refund.

3. Refund Eligibility To be eligible for a refund, please consider the following criteria:

• Services: If you are dissatisfied with the service provided, please report your concerns to the service manager or contact us at info@mirahairbraiding.com within 24 hours of the service. We will assess the situation and determine if a correction or refund is appropriate.
• Products: Products purchased can be returned within 14 days of the original purchase if unopened and in their original condition. A receipt or proof of purchase is required for all returns.

4. Refund Process If a refund is confirmed as necessary, it will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days, typically within 7 to 10 business days.

5. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@mirahairbraiding.com.

6. Non-refundable items Please note that some items cannot be returned or refunded. These include gift cards and some health and personal care items.

7. Modifications to the Refund Policy Mirahair Braiding reserves the right to revise this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Information If you have any questions or concerns about our Refund Policy, please contact us at info@mirahairbraiding.com.

Thank you for choosing Mirahair Braiding, where your satisfaction is our top priority.