Complaints Policy for Mirahair Braiding

Effective Date: May 11, 2024


At Mirahair Braiding, we are committed to providing exceptional service and quality to all our clients. We recognize, however, that there may be times when our service does not meet expectations. This Complaints Policy aims to outline the process for addressing and resolving complaints promptly and fairly.

1. Purpose of the Complaints Policy

This policy is designed to ensure that all complaints are handled as efficiently and effectively as possible.

2. Submitting a Complaint

Clients who wish to make a complaint may do so in the following ways:

When submitting a complaint, please provide:

3. Complaint Handling Process

Once a complaint is received, we will take the following steps to resolve the issue:

4. Confidentiality

All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection laws.

5. Escalation

If you are not satisfied with the initial resolution, you may request that the complaint be reviewed at a higher level. Please send this escalation request to, and it will be addressed promptly.

6. Policy Review

This Complaints Policy will be reviewed and updated periodically to ensure it meets our clients' needs and reflects any changes in our business practices.

Contact Information

If you have any questions about this policy or wish to submit a complaint, please contact us at:

Mirahair Braiding 


Phone: 302 467 8089 

Address: Newark, DE, USA

Thank you for your patronage, and we look forward to serving you.